FAQ’s

Covid-19 and Stable

Prior to attending our clinic for a treatment, you will be asked to fill out a health screening form. This is part of our Covid Safe Plan. You can access the form here: https://forms.gle/kJoZAEvYemamPRXw8. There are also QR codes on display in the clinic reception areas which will direct you to the form. Simply use your smartphone camera to scan the QR code. Your therapist will ask you to show a confirmation of completion.
Head over to our Covid-19 page for more info.

Arrival Time

Please arrive at least ten minutes before your scheduled treatment.
As Stable Health is a practitioner-run clinic, we do not have a receptionist on duty.
New clients will need to fill out injury/treatment form at the front desk.
All treatments conclude at the scheduled time.
For after hours appointments you will be provided a key code via sms to enter the clinic.

Payment

Please be advised we only accept payment by card. All major cards are accepted.

Fees
Private insurance rebates apply.
Treatment Weekdays Weekend / Public Holidays
30 Minutes $75 $80
45 Minutes $95 $105
60 Minutes $105 $115*
90 Minutes $135 $145
Clinic Opening Hours

Monday to Friday: 7am–9pm
Saturday and Sunday: 9am–6pm

Cancellation Policy

Cancellation or rescheduling requires a minimum of 24 hours notice. A $50 cancellation fee applies. Please note: confirmation of an appointment is acknowledgement of this cancellation policy.

Health Funds

Private Health Fund Rebates
Instantly claim rebates with your private health fund on HICAPS.

What is HICAPS?

HICAPS (Health Industry Claims and Payments Service), is a simple and fast electronic health claim system that enables people with private health funds to receive an instant rebate.
HICAPS covers most private health funds in Australia, and a large number of healthcare professionals.

How does it work?

HICAPS allows you to claim “on the spot” for Remedial Massage or Myotherapy by showing your health fund card when making the payment.
The HICAPS machine will process your claim directly, and then you just simply pay the gap amount depending on the cover you have. The whole process is quick and effortless.